Neox Voice Blaster - Voice Blaster is an automated outbound voice messaging service that delivers pre-recorded voice messages to contact list of your choice

- Announce new products /services
- Reminder Services – Bill payment, Credit Card, Subscriptions
- Customer Survey / Polls & Feedback
- Send emergency alerts, Notifications & Appointments
- Political Campaigning - fund raising & broadcast government schemes

Please find links to download Neox Marketing Collaterals for your reference & evaluation.

Neox Website - http://www.neoxsolution.com/
Neox IP-PBX Brochure – https://drive.google.com/file/d/0B0vHe9WwcEQrdlNvYlVNbTFWV28/edit?usp=sharing
Neox Dialer Brochure – https://drive.google.com/file/d/0B0vHe9WwcEQrNy1yZ3BCNVdYU28/edit?usp=sharing
Neox Softswitch Brochure – https://drive.google.com/file/d/0B0vHe9WwcEQrTnBBMl8yN3d6amM/edit?usp=sharing
Neox Presentation – https://drive.google.com/file/d/0B0vHe9WwcEQrX0ZJZHNyT3ducVk/edit?usp=sharing
Neox Segment wise PPT - https://drive.google.com/file/d/0B0vHe9WwcEQrZng2MnhCSGdmaHM/edit?usp=sharing
Neox Intro Video - https://www.youtube.com/watch?v=t_dq9Ae-saM
Neox IP-PBX Walk through - https://www.youtube.com/watch?v=PXeHPJJb0ik

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com

Neox Dial Centre Architecture

To Download Neox IP-PBX Brochure click here https://drive.google.com/file/d/0B0vHe9WwcEQrdlNvYlVNbTFWV28/edit?usp=sharing

To Download Neox Dial Centre Brochure Click here https://drive.google.com/file/d/0B0vHe9WwcEQrNy1yZ3BCNVdYU28/edit?usp=sharing

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com

Voice Blaster added to Neox Dial Centre

Voice Blaster is an automated outbound voice messaging service that delivers pre-recorded voice messages to contact list of your choice

- Announce new products or services

- Send emergency alerts

- Reminder Services (Bill, Credit Card, Subscriptions)

- Conditional Alerts, Notifications & Appointment

- Outbound Tele-Marketing Services - customer survey / polls & feedback capture

- Political Campaigning - fund raising & broadcast government schemes

 

To Download Neox IP-PBX Brochure click here https://drive.google.com/file/d/0B0vHe9WwcEQrdlNvYlVNbTFWV28/edit?usp=sharing

To Download Neox Dial Centre Brochure Click here https://drive.google.com/file/d/0B0vHe9WwcEQrNy1yZ3BCNVdYU28/edit?usp=sharing

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com

Interactive Voice Response (IVR) Server /

Auto Attendant

IVR is a powerful automated telephony system that interacts with callers, gathers information & routes calls to the appropriate recipient. Your callers receive consistent, professional treatment even when you're out or busy. Common IVR applications include: Bank account balance, Surveys & polls, Office call routing, Simple order entry transactions.

Benefits

• Make your company look bigger & more professional

• It replaces the need for a receptionist

• Capture customer data through IVR

• Play different menus for business & after hours

• Route calls efficiently by connecting your callers to the right resource quickly & efficiently

• Record & upload customized prerecorded IVR greetings

• Automate routine transactions through IVR

 

         To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf

         To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

        

         To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com 

Customer Call Queue Position & Wait Time

With Neox Dial Centre tell your callers how long they can expect to wait for an available agent & they will be more satisfied

Features

- Real-time stats built-in

- Create intelligent wait experiences through IVR

- Expected wait time & position in queue announcements based on real-time

- Configurable option that asks the caller if they want to leave a voice mail or wait in the queue 

 

To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf

To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com

 

Paying Money for Conference Calls….

With Neox IP-PBX you don’t have to pay or rely on third party vendor for conference call services. With Neox  you can set your conference call as per organizational need without incurring any additional cost.

Benefits

- 100% Call Recordings

- Comprehensive Call Reporting

- No invoice, no billing - ever!!!!

- Simple to Use

- No registration required

- No contract

- You choose your own PIN

- No booking required

- Multiple Conference Bridge

- Talk for as long as you like!

 

         To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox IP-PBX.pdf

        To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

 http://www.neoxsolution.com/

 

 

 

http://www.neoxsolution.com/hosted.html

Hosted vs. On-Premises Systems: Pros & Cons

There are many serious considerations that an organization should make – to go for Hosted Solution or On-premises solution available in the market. Few of the points are mentioned below:

- Total Cost of Ownership
- Future Expansion
- Control
- Flexibility
- Range of Features/Customization
- Implementation
- Voice Quality
- Cost of Tech Support
- Security

To read the full article visit Neox Website: http://www.neoxsolution.com/hosted.html
To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf

To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com

 

Control Audio Quality (Background 

Disturbance) in Conference Calls

Anyone who has conducted or participated in a telephone conference call knows how background noise, echo, or calls put on hold, can interrupt the meeting.

Neox IP-PBX, is not only equipped with the latest technology to help you take control of your conference but the moderator can also Mute/Unmute the users who are the source of disturbance thereby ensuring superior Voice Quality.

To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf
To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com.

 
http://www.neoxsolution.com/

Connect Employees Anywhere, Anytime

With employees scattered across geographies, the company constantly have to search for low cost service providers.

With Neox - No matter where your employees works, your staff members can simply make a free Intercom call using a 4 digit no.

Benefits
- Save BIG on National-International long distance calls
- Simple to deploy, administer & maintain
- Calls can be transferred instantly, regardless of geography
- Deal with just one vendor instead of processing individual bills from many branches (save on accounting cost)
- Call Reporting, Monitoring & Recording (Inbuilt 320 GB HDD)
- Inbuilt IVR Server.

To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf
To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com

The video provides you with basic information about Neox IP Solution i.e. Neox IP-PBX, Dial Centre & Softswitch.

You can share the video with clients to give them a basic information about Neox and its product range.

To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf
To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com

Skill-based routing & most idle are components of ACD

Skill based routing directs incoming inquiries to call center agents with the highest skill level to handle that interaction. It is essentially a mapping of business rules, which direct calls from a certain call-group to a pre-defined agent group

Most Idle Agent routing is a load balancing mechanism in which the agent who has been idle the longest will get the call automatically

Benefits of Skill based Routing & Most Idle

- Enhanced Customer Service
- Reduce abandoned call rates
- Reduced Waiting Time
- Balance agent workload
- Maximize staff productivity
- Improve first-call resolution
- Increase overall call center performance
- Reduce training time

To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf
To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com

http://www.neoxsolution.com/

Neox Dial Centre comes with inbuilt basic level CRM

- Superior Customer Support
- Decrease cost of customer acquisition
- Increase Company sales
- Increase Employee efficiencies
- Better Information Access
- Data security – Access Management
- Save Time & Money
- Campaign & Lead Management

To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf
To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.comhttp://www.neoxsolution.com/clients.html

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Send SMS

Add to Skype

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Neox Website Launched - http://www.neoxsolution.com/

For more details Call Anubhav Saraf on +91-9712956772

Inbuilt Call Recorder - No need of separate Voice Logger

Call Recording - with inbuilt storage space in Neox server, record & store all call information on an extension-by-extension basis or create a rule that dialing a particular sequence in the course of a call (such as *1) will result in the call being recorded.

- No Separate cost of Voice Logger
- Lawful interception & compliance to govt. bodies by maintaining Call logs & Records
- Set Call Record criteria (All Call/Specific Ext)
- Easily retrieve Call Records with help of CDR’s
- Staff performance monitoring
- Campaign and promotion evaluation
- Training support
- Improve customer service
- Record Phone Transactions

For more details call Anubhav Saraf on +91-9712956772

Automatic Schedule Conference sends automatic voice calls to conference attendees on a particular date & time to specified contact list as set by the moderator

- Increases employee efficiency & productivity
- Cost-effective way to hold business meetings
- Call Record history & Online Call Scheduler
- One of the best ways to cut down travel costs
- Auto Call Conference with minimum Human Intervention
- Easy & Secured access from anywhere
- Multiple conference bridge at same time

To Download Neox IP-PBX Brochure Click here - https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf

For more information Call Anubhav Saraf on - +91-9712956772

About Elitecore & Neox

“Elitecore Technologies Pvt. Ltd”, was established in 1999, having presence in more than 140+ countries. Our registered office is at Ahmedabad.

We are OEM and having strong products line like Neox, Cyberoam, NetGenie, Crestel, 24OnLine, Elite AAA etc. We are providing managed infrastructure solution and services to large telecom operators at various locations.

Neox IP-PBX; Enabling a gamut of advanced features based on next-generation SIP, H.323, MGCP Protocols, Elitecore launched Neox with features that transform a business organization into an agile enterprise. Blended with rich variety of features it offers technology versatility, flexibility, scalability, cost efficiency. It is a pure IP PBX designed to use IP networks for voice & video calls. Engineered to support from 100 to 10000 users on pure IP platform; system will also work with analog lines and T1 /PRI lines for traditional Public Switched Telephone Network (PSTN) connectivity. In addition to traditional telephone lines, the Neox IP PBX can use VoIP SIP Trunks, replacing traditional PSTN lines with a broadband telephone service.

Moreover Neox-IP PBX can be easily integrated with existing network environment. Its cost-effective hybrid IP solution enables enterprises to offer cutting- edge, secure and reliable IP-PBX features & functionality over packet and circuit based networks. Small to Large Enterprises are migrating towards IP platform for voice, video, unified messaging and data using their existing infrastructure.

Neox Dial Center; Following are the offering with this solution according to customer’s business needs:
• All incoming calls will land on PRI’s Board number and distribute with ACD (Automatic Call Distribution) application by which call will automatically route to next available agent
• Predictive dialer will make calls automatically in back end and connect with agent
• Can integrate with existing CRM software
• Can load Campaign wise data list in server and system will start dialing automatically
• 100% call recording with detailed CDR
• Agent wise report, Agent dashboard for Manager to view live statistic of process
• One box solution for Dial Center & IP-PBX

Voice Blaster is an automated outbound voice messaging service that delivers pre-recorded voice messages to contact list of your choice

• Announce new products or services
• Send emergency alerts
• Reminder Services (Bill, Credit Card, Subscriptions)
• Conditional Alerts, Notifications & Appointment
• Outbound Tele-Marketing Services - customer survey / polls & feedback capture
• Political Campaigning - fund raising & broadcast government schemes

For more details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com

Call

Send SMS

Add to Skype

You'll need Skype CreditFree via Skype